668 Lynch St. SW Grand Rapids, MI 49509

(616)475-0356 E-mail: yosoyyo78@hotmail.com

Keyla D. Acevedo

Objective	To seek challenging employment in a stimulating environment where there is room for professional growth.
Experience	2002- Present Pedro Ferrer & Associates PC Grand Rapids, MI Secretary § Responsibilities included: answering phones calls from clients, court or another law firms. § Create letters to clients informing them about their cases with the law firm. § Submit documents to the Courts, Law Offices and Clients. Example: Motions, Judgments of Divorce, Proof of Service, Substitution of Attorneys § Make copies, file, and schedule appointments for lawyers. § Ordering supplies for the office staff. § Use of Windows ME, Corel Office, and Microsoft QuickBooks. § Translate for other lawyers that share the office space/building and have Spanish speaking clients. 2000-2002 Grand Rapids Public Schools Grand Rapids, MI Head Secretary § Responsibilities included: answering telephone calls from parents, colleges, and business partners, typing monthly newsletters to parents and official school documents, managing office area. § Maintaining of payroll for staff, balancing of the school’s checking account and the school budget. § Ordering supplies and textbooks for staff in the building. § Translating: documents from our neighborhood association and for non-Spanish speaking teachers needing help communicating with Spanish speaking parents. § Receiving training in Word, Excel and PowerPoint. § Using email to communicate with the school/administration and other business partners.
	1997-2001 Walgreen’s Grand Rapids, MI Pharmacy Technician § Responsibilities included: Customer Service, prescription inputting. Filling prescriptions, billing insurance companies. Calling patients and doctors’ offices for clarification on the prescriptions and health related information. § Translating for the pharmacist and other employees in the store to help in customer service. § Filing the prescriptions hardcopies from the doctor’s office by their given number.
References	Please ask
Education	1999-present Grand Valley State University Allendale, MI I am currently attending school for my Bachelors Degree in Group Social Studies with a certification in Secondary Education and a minor in Spanish. 1997-1999 Grand Rapids Community College Grand Rapids, MI Associates Degree in Arts.
Interests	Reading, traveling, and spending time with family.