Content:
I) Introduction
A) Welcome
B) Compliance form
C) Voice identity in tape
II) What is your major/minor?
A) What year are you?
B) When do you plan to graduate?
C) How many credits/classes are you currently taking?
III) Why did you choose to come to GVSU?
A) How were your expectations met or not met?
B) Why or why not?
IV) Word association game:
A) Mackinac Hall in classrooms and Express3
B) AuSable Hall in classrooms
C) Lake Ontario Hall classrooms and lecture halls
D) Devos Campus in lecture halls
E) Zumberge Library during finals
F) Fresh Food Company during lunch and dinnertime
V) What is more important to you – getting into classes you need or campus security?
VI) What is more inconvenient – a crowded classroom or crowded seating at a home football game?
VII) What is more frustrating – searching for a parking spot, or searching for a seat in class?
VII) How many closed class permits have you had to get?
A) What classes?
B) Do you know of other students who have had to get closed class permits?
C) Do you think a lot of students have to get closed class permits?
VIII) Would you care if your tuition went up if it meant bigger classrooms or smaller class sizes?
IX) Would you care if tuition went up if it meant getting into all the classes you needed – when you needed them?
2238 Spruce Ridge Dr.
Grand Rapids, MI 49503
May 14, 2007
Mr. Rick Shore
Marketing Manager
West Michigan Tourist Association
Grand Rapids, MI 49503
Dear Mr. Hert,
I am pleased to inform you of a brand new benefit that the West Michigan Tourist Association is offering to all employees starting the first of next month. This benefit will assist those employees who are responsible for and take care of their elderly parents. Nationally, one in four workers over the age of 40 provides assistance and care for an elderly parent or other relative, and our organization is no exception. This is a benefit that will not only improve the personal lives of our employees, but also the work environment in which we work. Many employees who are caring for a relative are unable to complete work efficiently or at all because of the added stress of their responsibilities. We are confident that this new approach will help our employees in both their personal and professional lives.
This new elderly care benefit can be broken down into three main approaches. The first is the assistance in finding quality care for a parent. Our Human Resource office is now able to provide employees with referrals for reputable and superior adult day care and long term assisted living or nursing home facilities. Along with this, we have names and numbers of qualified private care givers. Although the WMTA does not pay for the services themselves, our time and dedication in finding the care that is right for you and your loved one is a great service in itself.
The second part of this benefit is the allowance of employees to use personal time off and sick days to care for their relative. Employees are also able to use time off during the work day to wait in the arrival of a medical professional or care giver. Employees must notify their supervisor in advance, and make up this time within 30 days. Employees needing more time can take an unpaid leave of absence for up to 15 months and return to their current job and salary.
The third part of this benefit are sponsored seminars geared towards those caring for elderly loved ones. These seminars are free, and will be a great asset to our company as a whole. There will be a different seminar every month, and each topic and speaker will be announced in advance. The schedule for the next three months are as follows:
June 14, 2007 – Understanding the New Medicare Plans
July 27, 2007 – Choosing the Right Nursing Home For Your Loved One
August 20, 2007 – Understanding Alzheimers and Dementia
We are very excited about offering this new benefit to all of our employees here at the West Michigan Tourist Association. Even if you do not care for an elderly relative now, it is never too early to plan for the time when you might, and hopefully this benefit and all that it offers will help you to do that. The West Michigan Tourist Association cares about all of its employees and searches for ways to enhance their quality of life. Please call our Human Resource office if you would like to make an appointment.
Sincerely,
Meghan K. Farley
Executive Director of Human Resources
From: meghan@wmta.org
To: reinekal@wmta.org
Bcc: hanks@wmta.org
Date: May 18, 2007
Subject: Superior Medical of Michigan HMO Coverage
Dear Mr. Reineke:
As a valued employee of the West Michigan Tourist Association, we are very interested in any concerns you might have. That is why we have taken the time to further investigate your concerns over the HMO coverage of your recent hospital procedure.
The HMO coverage you when your contract began in November of 2006, Superior Medical of Michigan, offers procedure coverage at both Blodgett Hospital and Butterworth Hospital, but not St. Catherine’s – where your procedure took place. This information is detailed in the HMO coverage booklet that is received upon choosing Superior Medical of Michigan coverage. Because this is clearly outlined, the West Michigan Tourist Association cannot be held responsible for the medical fees that are due from this procedure.
If you are unhappy with Superior Medical of Michigan, you may change HMO coverage in October, during the next open enrollment period. However, costs cannot be transferred with HMO coverage, and all previous balances still apply.
If you would like to receive assistance with negotiating payment terms or even credit-union short term loans, please call our Financial Aid office to make an appointment at (616) 331-6789. The Financial Aid office specializes in medical costs, and we have experts to help employees with payment plans. Also, you can reach Superior Medical of Michigan with specific questions at (517) 548-7890. Your concerns are important, so if you have any more questions, please feel free to contact me again.
Sincerely,
Meghan K. Farley
Director of Employee Benefits
West Michigan Tourist Association
2238 Spruce Ridge Dr.
Grand Rapids, MI 49503
(616) 331-6790
meghan@wmta.org
